Frequently Asked Questions | FAQ
FAQ
What Up?
His name is Roger. Our mascot symbolizes the deep neighborhood values of the late Fred Rogers, who famously taught all of us how to truly care and stand up for one another.
He represents our unshakeable principles of anti-bigotry of all kinds. No exceptions. That goes for the customers we serve and the companies we work with.
But mainly? He reminds us not to be an asshole. Simple as that.
Yes, and so can you. In the world of YouTube - endless information - any homeowner can do anything in their home. We want you to. At least try. That's the whole point we exist. And how this company started. When you need help - you come here.
I get it, I understand it. I wouldn't pay upfront and online either, and I don't expect you to. It's not really practical, but it is convenient. It is entirely optional.
So meet us halfway: make your own invoice and your own bid. Or just text us. You make the call, we earn your trust, and if we don't pull through—you can leave the most deservingly diabolical 1-star review imaginable. Deal?
Let’s use some common sense here: the installers literally wear full-body hazmat suits and respirators just to put it in. Think about that. It is a heavy mix of pure chemicals sprayed directly onto your home's wood framing. Once it hardens, you essentially have a layer of chemical glue permanently attached to your house, trapping moisture underneath it and hanging right over your head.
Yes, but it's worse than scraping caked grease off a grill and it's dangerous. We asked 12 Sprayfoam installers if they would remove it - we found relentless resistance.
If we do not show up, due to weather or a mistake on our end, all payments are refundable. If we show up, and there are unsafe conditions: unclean area, children running around with power tools present, there are no refunds on deposits. We are not baby sitters, lifeguards or magical entertainers.