Good Questions to Ask Contractors (Before You Hire Them)



Homeowner advocacy

Good Questions to Ask a Contractor

General Questions for Any Home Improvement Job

How are you gonna do it?

This question gets you to understand who you are dealing with: someone that understands the job and can deliver on their promise to you, or a sales guy that has never picked up a tool - 

What to look for

Someone that points at your home(bathroom, roof, gutters), and goes into what will happen as if they have seen it before. That means they've gotten their hands dirty - and know what their crew will do and does a good job explaining to YOU, which means they will do a good job at explaining it to their crew. 

If they can't answer this with confidence, they are likely a sales guy the company hired that hasn't ever picked up a tool and can't explain things well, because they haven't been around it long enough. 

How Much Will You Make on this Job?

Money is a big part of a conversation - there's no hiding from it. Consider this the deal breaker question. 

What to look for

Good contractors do business with good customers—the kind of homeowners who understand that a company (and its team) needs to make a fair profit to stay in business and deserve to do so. 

So even if they say "not much, not much as I should, or even provide a number like "a couple thousand" You will know and you will feel grateful for paying them for a job well done. 

If a contractor gets defensive, dodges the question, or tries to hide their numbers, even worse, gets flustered and reacts with a bad attitude - just respond" I was just wondering - to make sure you were going to make enough on it to do a good job" this will  defuse the interaction then tell them you will call them. 
If they can’t be upfront about a simple financial question on day one, how are they going to handle communication when something goes wrong halfway through the project? A pro who is confident in the value they provide will have zero issue explaining their margins.

Can you tell me about your family?

This builds rapport and brings the walls down for them to be open and honest with you. 

What to look for

Honesty. They don't need to tell you their entire life story - but they should give you a breakdown of where they come from and what lead them to you. Small Talk. 

What Could Go Wrong?

Things WILL go wrong on a job-site, it literally happens every day. How they react will give you a view of their experience and emotional intelligence. 

What to look for

Honesty, because you looking for how they react to situations. Things will go wrong: material late for delivery, worker called out sick, it rained, the tools got messed up somehow, etc. Home Depot was out of what was needed to finish the job,

It happens all the time. How they prepare and react to it, is what matters. 

Can I do this (home improvement) myself?

They should tell you exactly how to do it and what things to look for.

What to look for

This is when you will hear all the work that goes into it. They should tell you everything you will need to do it and it explains their value to you. Anything short of a walkthrough - means they weren't really listening to you to begin with. 

Georgia Licensing Quick Reference

Regulated Trades (State License Required)

  • HVAC / Conditioned Air: Required for heating, AC, and ventilation.
  • Plumbing: Required for plumbing lines and steam systems.
  • Electrical: Required for wiring, panels, and fixtures.
  • Low Voltage: Required for security, audio, and home automation.
  • General Contractors: Required for structural remodels over $2,500.

Exempt Trades (No State License Required)

  • Roofing: GA has no state trade license requirement.
  • Flooring: Tile, hardwood, carpet, and LVT installations are exempt.
  • Painting & Drywall: Interior/exterior finish trades are exempt.
  • Cabinetry & Carpentry: Custom cabinets, trim, and doors are exempt.
  • Handyman Work: Repairs under $2,500 with no electrical/plumbing.
Source: Georgia Construction Industry Licensing Board.
*Subject to change, feel free to correct us if wrong.